FAQs

Have a question about the E-Learning software? Want to know what’s the best way to use the software? Read this document. Still have some questions or need more details? Drop a mail to customer.support@edqueries.com or fill this form.

Does the subscription cover all devices?

Yes, the subscription allows you to use the software on any device. The E-Learning software can be accessed on desktop, laptop or any mobile device such as iPad, iPhone, Android phone or Tab.

Is this an app?

The EdQueries E-Learning software is an environment where the parent, child and the Special Educator can work together and ensure that the child is continuously learning.

Based on a Learning Plan created by the Special Educator, games and activities are provided to the child. As the child plays the games, the plan monitors learning.

To the extent that its available on a mobile app, its an app; but where it differs from other approaches is that it allows for the Special Educator and parent to get involved.

I have some suggestions. How can I share them with you?

If its specific to a course, you can fill the feedback form provided in the course. You can fill it as many times as you like.
You can send general feedback to customer.support@edqueries.com or fill this form.

What is a Learning Plan?

A Learning Plan is a list of all the learning activities to be completed in a specific period of time. It is usually prepared by a Special Educator.

In the EdQueries E-Learning software every game or activity is tied up to a particular competency, which in turn is part of a Learning Plan. So, when the child completes a set of games and activities the competency is automatically marked complete.

The Learning Plan helps the Special Educator monitor the progress and plan the next steps in the learning process.

How can my Special Educator be involved?

The Special Educator can login into the system and monitor progress of each student. The students related to the Special Educator are connected to the Special Educator so that only those students are visible to him/her.

Currently, the software is free for Special Educators.

If I use the Learning plan in EdQueries, would I still have access to all the courses ?

The Learning plan tracks the progress of the student, as the student plays various games and completes activities in the EdQueries E-Learning software. Access to the courses is dependent on the plan or courses you have purchased or subscribed to . For example, if you have subscribed to the ‘All courses monthly subscription plan‘ you will always have access to all the courses irrespective of the courses suggested by the Learning plan.

I have a Learning Plan for my child. Can it be added to the software?

Yes. The topics in the Learning Plan can be converted to competencies and added to the software.

Which course should I begin with ?

We suggest that you begin with a course with a course which your child is likely to complete easily. This would allow your child to get familiar with the various game patterns in the software and the joy of winning would also be useful to get the child to play more games.

Based on the child’s performance during the initial weeks, the teacher or parent may suggest courses of higher or lesser complexity. Such tracking and planning can become easier if the Learning plan is used.

The Level up badges would also encourage the child to continue. The parent or Special Educator can congratulate the child on reaching the next level. Your child would soon understand that its something to be proud of.

How can this software be used in schools ?

Schools or any other educational institutes/centres can use the EdQueries E-Learning software in various ways.

If each student has a device (PC/Laptop/Tablet) then each student can login into the software so that they can use courses meant for them. The Learning plan created for the student would also be visible as its meant for each individual student.

If several students are sharing one device, such as a PC then there are the following possibilities:
-the teacher could login into his/her account and show the courses to the students and invite the students to play the games. In this approach, the software will not be able to record progress of the child and track each student’s Learning plan separately.

-the teacher could help each student to login into their own account. This way, the student would be able to play games while their learning will be tracked by the Learning plan. The teacher would have to help each student to login, use the games and then logout. Then, the next student would have to be invited.

If the school has a smart board in the classroom then the EdQueries software can be displayed on the smartboard. The teacher can play some games related to the topic taught in the class and later choose to invite a few students to play the games on the smart board. To allow students to move the items and play games and complete activities, the smart board must allow touch based interactivity or dragging and dropping of objects using a mouse.

If the school has an EdQueries account, will the students be able to access the courses at home ?

To access the courses at home, the student should have his/her own account. Either the parent or school should have purchased a subscription for each student.
If the school or centre has a subscription only for using the content at school , then the student will not be able to use the same at home.

If a student has subscribed to EdQueries courses, can he/she use the account at school ?

Usage of the account at school, that is, logging into EdQueries software with one’s own user name and password; is entirely dependent upon the school. The school may or may not allow this.